Turn your data into decisions that move you forward.

We help every organisation — whatever its size, industry or stage — use intelligence to solve bigger challenges, make better decisions and create lasting impact.

See our work Start a conversation

Grounded in a decade of healthcare, insurance & telecoms operations.

Whatever's getting in your way — big or small — let's solve it.

A bold transformation, or a quiet friction that's costing you time and money. No challenge too big. No problem too small.

Start a conversation
Our capabilities

Consulting that connects strategy with delivery.

Four practices that take an organisation from unclear problem to measured, adopted outcome.

01
Business

Business Analysis & Transformation

Clarifying problems, aligning stakeholders and translating strategic goals into implementable requirements.

Requirements & process analysisOperating model & workflowUAT, change & adoption
02
Data

Data Analytics & Business Intelligence

Turning operational data into trusted reporting, actionable insight and stronger management decisions.

Executive dashboards & KPIsClaims & performance analyticsData modelling & warehousing
03
AI

Applied AI & Intelligent Automation

Practical AI embedded into business processes — not isolated demonstrations that never reach users.

Knowledge assistantsRules engines & workflowsFraud & anomaly detection
04
Specialist

Healthcare & Insurance Analytics

Deep sector knowledge — from medical-aid workflows to claims switching — applied to real operational problems.

Claims & provider analyticsFWA control frameworksProduct & benefit intelligence
Why we exist

To simplify complexity through intelligent consulting, innovative technology and data-driven solutions that enable organisations and people to thrive.

Most organisations aren't short of data; they're short of certainty. The real challenge is turning complexity into decisions you can act on with confidence. LD Analytics exists to close that gap — to sit beside you, make the complicated clear, and stand behind every solution we build.

Vision

To shape a future where every organisation — regardless of size, industry or geography — has the insight, intelligence and confidence to make better decisions and achieve extraordinary outcomes.

Mission

We partner with organisations to solve complex business challenges by combining strategic thinking, business analysis, data intelligence and practical AI solutions that improve decisions, optimise performance and create sustainable value.

Our core values

Intelligence

We believe better decisions begin with better understanding.

Integrity

We act with honesty, transparency and accountability.

Innovation

We embrace curiosity and continuously challenge conventional thinking.

Excellence

We pursue exceptional quality in everything we deliver.

Collaboration

The best solutions are created together.

Impact

Success is measured by the value we create for our clients and communities.

Our work in practice

We transform ideas into intelligent solutions.

Bridging business strategy, data and technology to deliver measurable outcomes for our clients and their communities — empowering them to innovate confidently, operate efficiently and grow sustainably. A sample of that work below, running in daily use.

Domains Healthcare Insurance & Medical Aid Telecommunications Public & enterprise
Applied AI · Healthcare

Product Intelligence Platform

An internal decision-support platform that infers coverage from condition rules — a practical hybrid of a rules engine and an LLM — deployed into day-to-day operations for faster, more consistent decisions.

Production
Used in day-to-day operations
AI + Rules
Practical hybrid decision support
Faster
Reduced manual policy interpretation
Scalable
Designed for multiple products
Business Intelligence

Healthcare Claims Analytics

Interactive analytics on real managed-care claims data — utilisation, loss ratios and billing accuracy surfaced for management decisions.

Power BI · Python · SQL · Shiny
Business Transformation

Claims Automation & EDI

End-to-end claims automation via a switching platform — roughly 80% less manual processing, with stronger audit traceability and accuracy.

Requirements · Process Design · UAT · Change
Data Engineering

Claims Data Warehouse

Normalised operational schemas and star-schema analytics models supporting trusted reporting at scale.

MySQL · Dimensional Modelling · ETL
Our approach

A disciplined path from problem to impact.

01

Discover

Understand objectives, users, constraints, data and the current operating environment.

02

Diagnose

Identify root causes, control gaps, opportunities and the outcomes that matter.

03

Design

Define the future process, requirements, data model and solution experience.

04

Deliver

Implement, test, support adoption and measure performance after launch.

What drives us

To redefine how organisations think, decide and transform — through intelligence that creates measurable impact.

Leadership
Leonard Dongo

Business understanding with technical depth.

Principal Consultant · Business, Data & AI Transformation. Leonard pairs a decade of operational experience across healthcare, insurance and telecoms with postgraduate training in Business Analytics at Clarkson University and an MSc in Strategic Management.

He works remote-first with Zimbabwean and Southern African organisations, focused on the unglamorous part of transformation: systems people adopt and keep using long after the engagement ends.

Business meets technology

At home in the boardroom and hands-on in the data — bridging strategy and build.

A decade in the field

Real operational experience across healthcare, insurance and telecoms — not theory.

Strategy to delivery

From requirements and design through build, adoption and measured impact.

LD Analytics
Start a conversation

Let's solve what's getting in your way.

Tell us what you're wrestling with — whether it's a major transformation or the small frictions quietly costing you time and money. We'll be honest about whether, and how, we can help.

No client too small · no problem too minor — if it's holding you back, it's worth a conversation.

Email LD Analytics Connect on LinkedIn
leonard@ldanalytics.co.zw